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Between a bot and a hard place

Agentic commerce could transform shopping – but unless it resolves key paradoxes, it risks collapsing under its own weight. (Part 8 of 10)

By Guy Lough
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Between a bot and a hard place
Optimisation goes beyond approvals

Optimisation goes beyond approvals

By Jason Harding
Cancellations can be an opportunity

Cancellations don’t have to be the end

By Ken Houseman