2026 Merchant Insider Report What Australian merchants really want from payments
Get the Australia Merchant Insider Report 2026 and discover how payment experiences, software integration and operational confidence are shaping platform loyalty among Australian businesses.
Insights based on responses from over 1,500+ merchants
Discover the trends redefining merchant expectations in 2026
What you’ll learn in the report:
- Why payment quality and the ability to manage payments are the #1 driver of software use in Australia
- How fragmented workflows and poor payment experiences are increasing switching risk
- What Australian businesses want from payments, including faster access to funds and better control over outgoing payments
- Why security, data protection and fraud prevention are now key platform differentiators
- How platforms can bridge the payment experience gap and strengthen merchant loyalty
Proprietary Worldpay for Platforms research
