2026 Merchant Insider Report What UK merchants really want from payments
Get the UK Merchant Insider Report 2026 and discover how payment experiences, software integration and operational simplicity are shaping platform loyalty among UK businesses.

Insights based on responses from over 1,500+ merchants
Discover the trends redefining merchant expectations in 2026
What you’ll learn in the report:
- Why payment integration is now a key driver of software choice in the UK
- How operational complexity is increasing the risk of platform churn
- What UK businesses want from payments, from visibility to outgoing payment control
- Why security, data protection and simple workflows are critical to platform trust
- How integrated payments can strengthen adoption, confidence and retention
Proprietary Worldpay for Platforms research
